Access

Access to CIMS is provided solely to authorised users.

By logging on to this application you accept the CIMS Conditions of Use and you affirm that you understand that penalties may apply for misuse of CIMS and the information it contains.

All access to the CIMS system is logged and monitored.

Training

The following training is available:
- CIMS Foundation Training (for new CIMS users)
- CIMS Access Functions Training
To register for this training, please create an account at https://facs.chandlermacleod.com/
For further assistance with CIMS and SHS training, please contact Managed Training Services:
Phone: 1300 361 787
Email: [email protected]

Need help using CIMS?

1. For assistance with login, password and workgroup access issues, ask the CIMS Administrator or Coordinator in your service.
2. For technical and user support and resolving critical errors, first check:
   Online Help
   Frequently Asked Questions
   Feedback page - to post a question
   or
   Call the AIHW hotline on 1800 627 191 (press option 1).
3. For help with Validata™ reporting, go to SHSC Training Resources or call the AIHW Hotline on 1800 627 191 (press option 2).
4. For any other service/CIMS issues contact the CIMS mailbox: [email protected]
   Click the link for quick reference guides and resources on the Access practice web page .

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